If you are receiving an error message indicating that your email address is not valid for IMDbPro, you may be registered for two accounts: one for IMDb.com and one pro.IMDb.com. This can happen if you joined IMDbPro and used a different email address to the one you used when you registered for IMDb.com. You will only be able to sign in to IMDbPro with the email address you used when you registered for IMDbPro.
To remedy this, we recommend that you sign in to IMDbPro using the same email address you registered for IMDbPro with. If you remember that email address, but have forgotten your password, please click the “Password assistance” link on the sign-in page to reset your password.
If you have forgotten which email address you used to join IMDbPro, please visit the Contact Us page and complete the form to help us recover your account information.
If creating a new IMDb account for IMDbPro, new accounts are now created with Amazon. For more information, please see our Help article: Using your Amazon account for IMDbPro.